The clauses that are listed below configure the framework contract that all customers who access the airpurtec.com website are obliged to know and accept.
These general conditions regulate the rights and obligations of the parties derived from the sale and purchase operations agreed between them .
The services offered by the company on this website will be regulated by the conditions contained in this contract. The right to modify, totally or partially, these general conditions is reserved, the new ones agreed upon from the moment of their publication on the page being applicable. In any case, the aforementioned modifications will not have retroactive effects on the goods or services previously contracted by users.
These general conditions bind both parties and form an integral and inseparable part of the sale contract whose effectiveness operates at the time of signing the order at the request of the client, through the contracting mechanisms that will be specified later, all in accordance with the provisions of art. 1,255 of the Civil Code that includes the principle of the autonomy of the will and agreements between the contracting parties.
To fully guarantee the rights of customers, these general conditions are established in accordance with the provisions of Spanish legislation.
The company reserves the right to modify the content of the website without prior notice and without any limitation. This legal notice (hereinafter, the "Legal Notice") regulates the contracting of products and services offered and the advertising directed to its customers of the Internet portal airpurtec.com (hereinafter, the "Web" or Airpurtec) owned by the commercial company
On Legal Property and Copyright: The transmission, assignment, sale, rental and / or public exhibition of this website without the corresponding authorization of its owner is prohibited. The information and advice presented on this website are for guidance only, the company being exempt from any liability arising from the lack of accuracy or effectiveness in said information or advice.
In general, the relations between the company and the users of its telematic services, present on the web, are subject to Spanish legislation and jurisdiction.
The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts and Tribunals of Laredo in Cantabria to resolve any controversy that may arise in the interpretation or execution of these contractual conditions.
Professional sale notice. All the products exhibited at Airpurtec are for professional or industrial use and are sold to physical or legal companies. Therefore, the sale of our products belongs to the category "mercantile sale" and is regulated by the Commercial Code.
Our products are sold exclusively to professionals, mainly in the hospitality and food sectors and their installation or assembly requires a professional with the appropriate qualifications.
The installation or assembly of the products that require such installation is not included in the price of the products, unless expressly indicated in the invoice or order.
Our products are not suitable for domestic use.
The user must respect at all times the terms and conditions established in these general conditions of use of airpurtec.com . The user expressly states that he will use the portal diligently and assuming any responsibility that may arise from breach of the rules. Likewise, the user may not use the portal to transmit, store, disseminate, promote or distribute data or content that carry viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any program or equipment. IT or telecommunications.
The user must keep their personal passwords with due diligence and respect the purchase agreement once the order is accepted, with the timely payment of the agreed price and refrain from engaging in abusive and unlawful conduct in contracting, as well as using the information published by Airpurtec strictly within the established business relationship.
The User is informed, and accepts, that access to this website does not imply, in any way, the beginning of a commercial relationship with the company,
The owner of the website does not identify himself with the opinions expressed in it by his collaborators. The company reserves the right to make the modifications it deems appropriate on its website without prior notice, being able to change, delete or add both the content and services provided through it and the way in which they are presented or located on their servers.
The presence of links on the company's web pages is for informational purposes only and in no case does it imply a suggestion, invitation or recommendation about them.
The company reserves the rights to conserve, modify or suspend its website without prior notice and
modify the price of offers and / or articles in general.
Reject orders due to lack of stock or non-payment of the customer.
Refuse access to computer tools to clients in the event of non-compliance with these conditions.
Receive the amount of the customer's purchases accepted the transaction.
Reserve the domain and retain full ownership of the article until full payment by the customer.
Reserve the right to carry out raffles for goods or services on its website.
Proceed to correct or amend human or computer errors.
The intellectual property rights of the content of airpurtec.com , its graphic design and codes are owned by the company and, therefore, its reproduction, distribution, public communication, transformation or any other activity that can be carried out with the contents of their web pages not even citing the sources, except with the written consent of the company.
The public information contained in the web page referring to both the company, as well as the brands, trade names, texts, images, design, software, products, logos, ... are protected by the legal provisions on intellectual and industrial property, therefore The copy, transmission, assignment, alienation or use by the client / user other than the advertising purpose of its virtual publication that does not have the express consent of the company , the product manufacturer or the owner of brands and logos is not authorized , in the terms provided in section 11 on Industrial and Intellectual Property Rights.
For the purposes of the provisions of the RGPD of April 27, 2016, the company informs the user of the existence of an automated processing of personal data created by and for the company and under its responsibility, in order to carry out maintenance and management of the relationship with the user, as well as information work. At the time of acceptance of these general conditions, the company will require the user to collect essential data for the provision of its services.
7.1-Registration of files and forms
Filling in the registration form is mandatory to access and enjoy certain services offered on the airpurtec.com website . Failure to provide the requested personal data or not accepting this data protection policy implies the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.
For the purposes of the provisions of the RGPD of April 27, 2016, we inform you that the personal data obtained as a result of your registration as a user, will be incorporated into a file owned by the company, having implemented the security measures established in the Royal Decree 1720/2007, of June 11.
7.2.-Accuracy and veracity of the data provided
The user is solely responsible for the veracity and correctness of the data included, exonerating the company from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription form. The company is not responsible for the veracity of the information that is not of its own creation and for which another source is indicated, therefore it does not assume any responsibility for hypothetical damages that may arise from the use of said information. The company reserves the right to update, modify or eliminate the information contained in its web pages and may even limit or deny access to said information. The company is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions, in the information provided by the company provided that it comes from sources outside the company.
7.3.-Purpose in the treatment of your data
The purpose of the treatment is to answer the queries that you ask us, provide commercial information about our products and services, as well as offers and promotions of your interest. The data provided will be kept for the duration of the commercial relationship or until such time as the interested party requests it.
7.4.-Minors
The user, when he is a natural person, may only contract and place orders if he is of legal age. Otherwise, the responsibility for placing orders by minors will be borne by the parents or legal guardians of the minor.
In the event that some of our services are specifically aimed at minors, the company will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data.
7.5.-Transfer of data to third parties
The company will not transfer user data to third parties, except when required by law.
7.6.-Exercise of rights of access, rectification, cancellation and opposition
You can direct your communications and exercise the rights of access, rectification, deletion, limitation, portability and opposition at the Internet address info @ airpurtec.com or by ordinary mail addressed to the company, Ref. RGPD, at C / La Esperada nº1 , Adal Treto Cantabria. To exercise these rights, it is necessary that you prove your personality to the company by sending a photocopy of your National Identity Document or any other means valid in Law. However, the modification or rectification of your registration data may be carried out on the website itself, previously identifying yourself with your username and password,
7.7.-Security measures
The company has adopted the legally required levels of security for the protection of Personal Data, and seeks to install those other means and additional technical measures at its disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided. . The company will not be responsible for possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond the control of the company; of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or other electronic systems, as well as damages that may be caused by third parties through illegitimate interference beyond the control of the company. However, the user must be aware that Internet security measures are not impregnable.
7.8.-Acceptance and consent
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the automated treatment of the same by the company, in the manner and for the purposes indicated in this Personal Data Protection Policy. Certain services provided on the Portal may contain particular conditions with specific provisions regarding the protection of Personal Data.
8.1.- Pricing policy
Airpurtec reserves at all times and unilaterally the right to modify the price of the products and services offered through its website.
To guarantee the customer the certainty and security of the price of their products, this will be the one in force at the time of placing the order.
The indicated prices do not include VAT. Nor do they include transportation costs for purchases below € 290 plus VAT, which will be charged at the time of ordering.
8.2.- Information about the product offered to the customer
It includes the type of machinery, the technical characteristics, a description and an indicative photograph. Although the company makes every effort to guarantee the precision and accuracy of the content of this website, it may vary due to product modifications or contain errors or inaccuracies. Usually, these differences do not affect the performance of the purchased product and in many cases correspond to improvements applied to the model by the manufacturer. Consequently we do not guarantee the veracity or accuracy of its content.
8.3.- Information on the price of the product
The prices indicated on the products do not include VAT or other possible taxes,
It is at the beginning of the purchase process when the final price of the product to be purchased will be indicated, containing in it the final cost for the customer, including VAT and shipping costs.
The final cost, therefore, will be communicated to the customer in the electronic purchase process before he formalizes his acceptance by choosing the option "order acceptance" from the options menu.
Possible discounts or promotional gifts will be freely directed by the company to the designated groups at any given time or depending on the product offered, according to the existing advertising at any time on its website.
8.4.- Acceptance of the order
Both the navigation and the acquisition of any of the products on the airpurtec.com website imply the acceptance as a user, without reservation of any kind, of each and every one of the general and legal conditions of sale , as well as, where appropriate, of the particular or specific conditions.
The company will electronically store the order, except for a reasonable typographical error, in which case the order cannot be processed. After acceptance of the order, the customer will be informed of the same by sending a confirmation email.
The commitment acquired by the company,
of sale and delivery of the merchandise offered, is subject to the stock in our warehouses or the manufacturer of the advertised product and its availability until the end of stocks, so
the company
in its commitment to quality and customer service, tries at all times to make the advertised products available.
However, in the event of exceptional circumstances that cause the product to end in stock, the order and the contract signed between the parties will be rendered void by virtue of this resolution clause, fully restoring the customer in case of prepayment
of the amounts paid by the same. .
8.5.- Payment methods
The following payment systems are established:
1st.- By prepayment with cash or bank transfer of the full amount in the bank accounts of La Caixa or BBVA
owned by
the company
.
In both prepayment modalities, the order number to which the payment refers must be indicated.
Orders with payment method "prepaid" unless they are paid in one of the accounts of
the company
seven days after the confirmation of the order will be canceled automatically after expiry of
that period.
It is important to remember that some banks may take 2 business days to make the transfer effective and that account deposits may take a minimum of 24 hours to be reflected in our system.
2 ° .- By credit card with secure payment gateway of La Caixa. This service will not have a price surcharge.
3 ° .- By cash payment up to € 2,500 according to article 7 of Law 7/2012, of October 29 (only for collections in our warehouses).
4th.- Through POS (only valid for collections in our warehouses).
The four forms of payment are equally safe and fully guaranteed for the customer.
8.6.- Invoice
The company will issue a physical invoice that it will send and deliver in parallel to the shipment of the order to the address of the customer designated by the latter.
The company warns that it will not be able to modify sales invoices after billing in compliance with current regulations. (Royal Decree 1496/2003 on Invoicing regulations, modified by Royal Decree 87/2005). The invoice will be issued in the name of the natural person or company that places the order, so the customer must ensure that the order is placed in the correct name. Subsequent changes will not be possible.
The company warns that for reasons of personal data protection, duplicate invoices will only be issued to the person holding the contract.
8.7.- Delivery period of the purchased product
Airpurtec will
check in each case the availability of the requested product, reserving the right to vary, depending on said availability, the delivery times of said product or to cancel the corresponding order.
Airpurtec estimates that the delivery time for non-personalized orders made both in the Peninsula and in the Balearic Islands, will be a maximum of 15 (FIFTEEN) business days. In the event that it is not possible to meet said delivery deadline, Airpurtec customer service will contact the customer to notify them and proceed with the confirmation or cancellation of said order.
In any case, the estimated delivery time of each product will be duly indicated once the purchase process has been formalized and the stock is consulted with our warehouses.
For other destinations (Ceuta, Melilla, Canary Islands and others), the customer can check the estimated delivery time by email info @ airpurtec.com or by calling the customer service number 942683522. Airpurtec will inform the customer by mail or phone , in the shortest possible time, of the estimated delivery time.
8.8.- Place and method of delivery of products
The order will be delivered to the address designated at the time of contracting by the client.
The subsequent modification of the place of delivery requested by the client will only be possible before the order leaves our warehouses and may generate additional expenses on the sale price that will be at the expense of the buyer.
Modifying the delivery address once the order has been delivered to the carrier will not be possible unless the customer bears the costs and this is expressly agreed between the parties.
The merchandise will be delivered to the customer by a transport company designated by Airpurtec and it is covered at all times by insurance against risks of transport, loss and manipulation during transport.
Important:
We urge you to make sure that the package received is externally in good condition. Otherwise, it is mandatory that they note this fact on the carrier's delivery note, reject the shipment and notify it by phone at 942 683 522 or in writing to Airpurtec within the next 24 hours at most.
In cases of product deterioration or lack of conformity (which are not apparent at the time of delivery or are not externally visible), they must notify Airpurtec within 24 hours of receipt.
Merchandise that could not be delivered within a period of seven working days from its departure from the Airpurtec facilities or its suppliers for reasons not attributable to the seller will be returned to the seller, returning the amounts paid for the product except expenses. Of transport. Airpurtec will not be responsible for the expenses derived from the corresponding forwarding.
Orders outside the peninsula (Europe, the Canary Islands, Ceuta and Melilla ...) can only be taken care of after consultation via e-mail or telephone to determine the transport conditions and applicable customs procedures.
All deliveries by transport are understood to be made "at street level", not including the positioning, unpacking, installation and connection to the different networks (electricity, water, gas, plumbing, etc ...), nor any concept related to the hand of installation work and / or commissioning of the equipment.
It is not possible to specify an exact time of delivery by the transport, so it is the buyer's obligation to be present within the range of hours that this for delivery or in case it is not possible to go to pick up the material in the transport delegation in your area.
In the same way, if the customer requires a personalized delivery instead of "at street level *", the price must be consulted taking into account the conditions in which the product must be delivered and confirmed if possible.
* Delivery "at street level" means that the shipment will be delivered to its final location, except for bulky or heavy products, at no added cost to the customer, if access to the delivery point is suitable for standard delivery vehicles and not there are steps and no turns, narrow passages, unpaved roads or any other impediment, from street level to said final location.
9.1.-All products purchased at Airpurtec are guaranteed for 1 year by the corresponding manufacturer of each product.
9.2.- The guarantee of the products sold by Airpurtec is provided and established by virtue of the regulations contained in current legislation.
Airpurtec dedicates its sale to professionals (understood as final recipients who acquire, store, use or consume goods or services, in order to integrate them into production, transformation, commercialization, professional activity or provision to third parties) for which they do not benefit of the rights granted to private consumers.
The warranty is applicable to industrial products, this is 1 year on new machinery, except consumables. Any concept regarding labor, failure verification, assembly or replacement of parts, or personnel displacement is not included in this guarantee. The calculation of the guarantee will begin on the same day of delivery.
In the conditions of purchase of any product, this condition will be understood as assumed by the buyer, regardless of its condition or use that is going to give the purchased product.
9.3.-Wearing or fragile parts such as glass, door seals, fryer baskets, bottling oils, light bulbs, welding bar coatings, etc. are not covered by the guarantee .
9.4.- Airpurtec will not be responsible for possible damages that may result from misuse, handling or unprofessional installation. The guarantee will not be valid in case of factors external to the normal use of the product, such as power surges or drops, use of inappropriate accessories or those prohibited by the manufacturers, falls, water, fire or improper or abusive handling by the customer or by third parties not authorized by the manufacturers.
9.5.-The customer is responsible for the search and contracting of the installation and / or repair service (SAT) of the equipment supplied. It will also be the responsibility of the client to verify their suitability and professional training.
The company is not responsible for possible breakdowns and failures in the devices purchased, as these must be reviewed and confirmed by a SAT authorized by each brand. In cases in which the items purchased do not work properly and continue with their current warranty, and the authorized SAT confirms the deterioration of any of its components for reasons beyond the buyer's control, the relevant manufacturer will make its warranty conditions effective, refunding or changing the product, as applicable.
Likewise, improper use or unauthorized repairs will totally void the warranty.
9.6.-Replacement parts under warranty will be supplied free of charge with respect to their value and will always travel postage due (to be paid by the customer at the time of arrival).
If the repair of a machine is necessary and accepted at the factory, the shipping and return costs will always be paid by the buyer (to be paid before the machine is received.)
9.7.-Exceptionally, manufacturers may offer additional guarantees, whose length and duration and conditions differ according to the products and brands. Said guarantees shall be exclusively borne by the manufacturer who is bound by them.
9.8.-To request the warranty parts supply service, it will be an essential condition to send via email to [email protected] the manufacturer, model and serial number of the product to be repaired as well as data from our supply invoice.
9.9.-The guarantee is addressed only to the owner (contractual party) that appears on the invoice and only the owner may demand it.
The company will not be responsible for meeting third-party requirements that have not directly acquired the good through the company and / or that do not appear on the sales invoice.
Requests for changes and returns of products purchased at Airpurtec must be sent to info @ airpurtec.com or by calling 942 683 522 and will be governed by the following principles:
10.1 Airpurtec will only accept returns of the product provided that these are accepted by the manufacturer or supplier of the goods, without altering the conditions of the product at the time of delivery or have been used, in original packaging, without bumps or scratches and with the documentation and instructions provided. The item to be returned must be in the same state in which it was received.
10.2.- The maximum term to request a refund is 2 calendar days from the receipt of the order by the customer. Except for the Canary Islands and outside of Spain. Refunds are not allowed for these destinations.
10.3.-The claim for the return in cases of damage to the packaging or damage caused in the transport of the merchandise must be made at the time of receipt of the merchandise and be noted on the corresponding delivery note. If the claim is recognized, the cost of the return will not be borne by the customer.
10.4.-Shipping and collection transport costs in case of return due to personal reasons of the customer will be subtracted from the price of the product at the time of entry of the return. This will be carried out within a maximum period of 7 business days from the receipt of the merchandise at the address indicated by Airpurtec and after the verification of the status of the material received.
10.5.-Airpurtec will not be responsible for returns on products handled by the client, or those merchandise that are returned incomplete both in their main elements and in the accessories, manuals or packaging.
10.6.-The return will not be accepted in the following cases:
- Products or orders that may be considered due to their special manufacturing characteristics, personalized or customized products.
- For hygiene reasons all kinds of products related to personal care, health and hygiene.
- All products that require direct contact with some parts of the body.
-All returns of products that do not have the original packaging and / or that have not been previously accepted by the company will be rejected .
10.7.- Management expenses. Any return will have a management cost of € 20 to be deducted at the time of refund.
Airpurtec will not be liable for interruptions that occur in electrical or telecommunications services that prevent users from using the services offered.
If any clause of these General Contracting Conditions is declared totally or partially null or ineffective, it will affect only said provision or part of it that is null or ineffective, subsisting in everything else, the rest of the general conditions and having such provision or the part of it that is affected by not being placed unless, as it is essential to these general conditions, it should affect them in an integral way.
The European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para.
1 of the ODR on one of its platforms.
The platform (
http://ec.europa.eu/
Airpurtec.
Last revision 22-4-2020